Refund Policy


All Sales Are Final / Refund and Return Policy:

Please allow 4-6 weeks for products to be shipped. Custom products are made upon commission. Returns and refunds are not available for this purchase since custom work is started upon commission. All SALES ARE FINAL.

Hyacinth Nyc LLC is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Hyacinth Nyc LLC will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.